The same deployment worked well on other devices. After I press "stop", the installation continues, but the device ends up not being supervised. When applying the blueprint with AppleConfigurator I got the following error:Ĭode Block An unexpected error has occurred with “iPad”.įailed to create session info: Failed to retrieve session info. Update: Enterprise Support was able to get on a call and provide information from Engineering, indicating that they see the device inside of DEP but somehow "also not associated with your organization." Sounds like a partially-enrolled device but stuck in a halfway point.I'm trying to apply a blueprint to an iPad Air(1st Gen) using Apple Configurator 2. MCCloudConfigErrorDomain - 0x80EF (33007)Helpful Please support me on Patreon. Much thanks in advance for any ideas or asssistance. Some research on the various strings in the error message only found some strings from the Setup Assistant binary that provided a possible error code "CLOUD_CONFIG_INVALID_DEVICE_ERROR", but I'm not able to come up with any reason as to why that would be showing up - as far as I'm aware, this isn't a fake Apple device, nor am I trying to enroll a non-Apple computer. I'm working with Enterprise Support, but I'm worried that a resolution won't be anytime soon, as the escalation questions that I was asked to provided were all specific to Configurator 2 on macOS. Switched from my home DNS server to Google publicĮthernet connection, share WiFi settings from currently-connected network on iPhone, use known good configuration profile. Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: 'Provisional Enrollment Failed. We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. Revive and restore from a freshly downloaded macOS 12.1 IPSW Issue adding devices manually to ADE via Apple Configurator 2. Does any of you have the same issue with that recently. ![]() I have no issues with internet connectivity here. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title. ![]() It is strange as I am doing things as before and also including a wifi profile to have things connected to the ABM and MDM. MCCloudConfigErrorDomain - 0x80EF (33007) Trying to provision a brand new iPad with Apple Configurator 2. MCCloudConfigErrorDomain 0x80EF (33007) Provisional enrollment failed. Optional Upload a wireless profile, so the iOS device (s) can automatically connect to an SSID in range. The cloud configuration server could not be verified. In the menu bar, choose Apple Configurator 2, and then choose Preferences. On a Mac computer, open Apple Configurator 2. Choose Prepare with: Automatic Enrollment. Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. MCCloudConfigErrorDomain 0x80EF (33007) I've done a few Google searches on it, but am still coming up short on answers. This process re-downloads iOS into your device and probably fixes the problem. Provisional enrollment failed 33007 Highlight the devices you want to automatically enroll in Apple Configurator 2 and click on Actions > Prepare. The cloud configuration server is unavailable or busy. Connect your iOS device back to Apple Configurator. On your device, go to Settings > tap your name > iCloud > swipe the Find My iPhone button to Off. USEnglishDescription = "Provisional Enrollment failed." Make sure you turn Off Find my iPhone/iPad. : The cloud configuration service could not verify the identity of this device.ĬloudConfigurationErrorType = CloudConfigurationFatalError ![]() : The cloud configuration service could not verify the identity of this device.ĭesc. Trying to provision a brand new iPad with Apple Configurator 2. ![]() When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: I have a profile which has worked in the past, it contains the Wi-Fi SSID and. I'm trying to enroll a recently-purchased (~1 week?) M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Hoping someone might be able to help with some more information or background on what's going on:
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